Call Center Manager

Rye, New York, United States · Member Services

Description

Would you like to work for a trusted organization that values its employees?  A USAlliance career is a journey that starts with a positive, productive, and engaging workplace where employees are valued and respected.

Responsible for the daily operations and productivity of the Call Center ensuring that professional accurate and efficient information is delivered.  Ensure efficient departmental operations, with an emphasis on member satisfaction, high quality service, cross selling of products and services, product penetration, membership growth and the safety and soundness of USAlliance FCU. 

 ESSENTIAL DUTIES:

Requirements

Benefits

Our people are our most valuable asset. We recognize their value – the hard work and dedication they give – and reward it through a highly competitive salary structure and benefits program which includes:

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